Returns & Refunds
We want you to love your Stitched Peaks Hat Co. gear! If something isn’t quite right, we’re here to help!
Returns & Refunds Policy
Returns
We accept returns within 14 days of receiving your order. To be eligible for a return, your item must be:
- Unworn and in its original condition
- In its original packaging (where applicable)
Please note: Custom or embroidered items are non-returnable unless they arrive damaged or faulty.
Refunds
Once we receive your returned item and it’s approved, we’ll issue your refund back to your original payment method. Refunds typically take 3–5 business days to appear, depending on your bank or payment provider.
Request a Return or Refund
To request a return or refund, please email us at:
Include your order number, a brief reason for the return, and any relevant photos if the item is damaged